PLEASE NOTE ACS Industries is always ready to assist you with information or Service Bulletins pertaining to any equipment or operating problems that you may be experiencing. While we will provide this assistance at all times, if your ACS attachment is still within the warranty period, parts and labor charges, if any, can only be addressed between you and your delivering dealer. There are no exceptions. If your ACS attachment is out of warranty, and, it is determined that service parts are needed, those parts can be ordered direct from ACS either COD or with a recognized national credit card. For ACS to assist you on a timely basis with your problem please e-mail the following information support@acs-coupler.com. Please be brief but complete, including: ACS Product Serial number Date placed in service Brief description of application Brief description of problem Corrective actions taken so far Contact information: Your Name Day or cell phone Email address Fax We will make every attempt to respond back the same day we hear from you.